Newsline

Spring 2026

Published 13th April 2026

In this edition, we have a claims case study that shows how extremely volatile disputes between neighbours can become; and we showcase ICONnect, which connects ICON with your case management system.

We also focus on the extensions of cover that we can provide for commercial transactions; demonstrate how our search policies can help if your transaction has been impacted by recent cyber-attacks on some London borough councils; and highlight the value of our underwriters over AI when it comes to delivering the right policy with outstanding customer focus.

Claims case study: road to nowhere

Disputes between neighbours can easily become protracted and contentious, and this is especially true when tempers flare over the use of a right of way over someone else’s land. Arguments can be triggered when one neighbour alters their property or the way they use the land, or when a property changes hands; and as this claim case study shows, title-related issues can easily become wider disagreements.

Access

Connecting you with ICON

The last few years have seen significant changes to the way that conveyancers work, with an increasing demand for integrated digital solutions at each step of the transaction process. And that includes arranging legal indemnity insurance.

Extensions to cover: Add ons that remove uncertainty

The losses that our policies cover are usually ones that result directly from the specified title defect. But the complexities of commercial transactions often demand cover for different types of losses, and increasingly for other parties in the transaction too.

Beat the backlog

In November last year, three London local authorities suffered a major cyber-attack. They are just the latest in a line of councils to be targeted, and the resultant backlog of search applications can have a significant impact on transaction times.

Searches

Real people, real solutions