Claims service

Contrary to popular belief, legal indemnity claims do happen. Our dedicated claims team can attest to that, dealing with hundreds of claims every year, with settlement figures for individual cases often totalling hundreds of thousands of pounds.

Making a claim

If your clients need to make a claim, they don’t need to worry: one of our experienced claims handlers will look after their interests every step of the way. We appreciate that making a claim can be a stressful experience, which is why our team works to strict service standards to ensure claims are dealt with as quickly and effectively as possible. We guarantee a response to all correspondence within 24 hours, so the policyholder can be reassured that their claim is always receiving our prompt attention.

We’ve also put together a specialist claims panel of some of the UK’s leading litigation firms. When necessary, we can refer to them for additional legal advice and assistance to ensure the best possible outcome for your client’s claim.

If you need to make a claim, call our dedicated claims team on 01603 761515, email, or write to them at Isis Conveyancing, The Union Building, 51-59 Rose Lane, Norwich, NR1 1BY.

Case studies

To give you an idea of the different types of claims we receive, and the way they are resolved, we’ve profiled a couple of the claims we’ve recently dealt with.