Paying for policies

When it comes to paying for your policies, there are plenty of options. Whether you’d prefer to pay for policies as you order them or on a monthly basis, by Faster Payment/CHAPS or cheque, you’re always spoilt for choice with Isis.

Monthly account

If your firm orders a lot of policies, the quickest and easiest way to pay for them is by setting up a monthly account. One of the main advantages of this is that everyone at your firm will get their policy documents the moment they place an order. We’ll keep a record of all the policies your firm orders, send you regular statements, and you make just one easy payment each month.

Individual payments

If your firm only orders a small number of legal indemnity policies each month, you can pay for them on an individual basis. We’ll send you a cover note when you order a policy, and you’ll receive the full policy documentation once we’ve received your payment.

Making your payment

Whichever option you choose, paying for your policies by Faster Payment/CHAPS is quick, straightforward, and easy to track. And, if your firm pays for policies individually, it’s the quickest way to get your policy documentation, because payments can reach us within minutes.

You can also post a cheque to us, and we’ll send your documentation to your as soon as the payment has been processed.

Payment deferral - temporary measures available

If your clients are facing financial difficulties brought about by the coronavirus pandemic, and are unable currently to pay their premium, please get in touch to discuss a payment deferral period, of up to 3 months, which will ensure they have the necessary insurance cover.

Qualifying criteria
To qualify for a payment deferral, your client must be:

  • an individual, small business, small charity or a trustee of a small trust
  • experiencing, or reasonably expecting to experience temporary financial distress, as a result of coronavirus.

If they are eligible, please email, or call 01603 753839 to discuss whether a payment deferral is in the best interests of you and/or your client.

During any agreed payment deferral period we will not seek payment from you on behalf of your client, however we may still engage with you on the likelihood of payment.