Our insurer

The choice of insurer was clear to us from the beginning; Liberty is unrivalled in the legal indemnity market, and the relationship between us is the strong foundation on which we’ve built our unparalleled service.

Providing great service together

We’ve built up a strong relationship over the years with our insurer, Liberty Legal Indemnities, and their trust and support enables our team to tackle hundreds of your legal indemnity enquiries every day. It also means we have the underwriting capacity to handle even your most complex cases.

Protecting your clients

We also work closely with Liberty to handle hundreds of claims every year. If your client needs to make a claim, they’ll deal with our dedicated claims team, which has the support from our insurer and the experience needed to resolve your client’s claim as quickly as possible.

A claim could be made years after we issue a policy, as we often provide cover indefinitely. That’s why we sought an insurer with financial strength and, as part of Liberty Mutual Insurance Europe SE, Liberty Legal Indemnities have been assigned strong security ratings by the credit rating agencies.

These agencies look at the long-term sustainability of insurance contracts, as well as the capability of an insurer to pay claims both now and in the future. Based on these criteria, Standard & Poor’s have awarded Liberty Legal Indemnities with a rating of A (strong).

That means your clients can rest easy knowing that, whether they make a claim in a year or in a decade, they’ll be protected by their Isis legal indemnity policy.

Our insurer, Liberty Mutual Insurance Europe SE (LMIE), has moved its registered office to enable it to continue operating in the UK and Europe after the UK has left the European Union (known as Brexit). Your policy is unaffected but we are required by the Financial Conduct Authority (FCA) to inform you of the changes.

The changes in brief

LMIE has transferred its corporate seat from the UK to Luxembourg with effect from 1 March 2019, in order to continue operating in Europe after Brexit. LMIE will continue to maintain a substantial presence via its existing offices in London, which will act as the UK branch and be permitted to carry on insurance business in the UK, and will be subject to regulation by the FCA and the Prudential Regulation Authority (PRA).

Your policy

Your UK issued policy will be unaffected. LMIE remains the same legal entity which means your existing contract of insurance will remain valid following the proposed transfer, and LMIE will continue to pay valid claims after Brexit. You will still have recourse to the UK Financial Services Compensation Scheme (FSCS) in relation to financial defaults (e.g. insurer insolvency); and to the UK Financial Ombudsman Service (FOS) for any complaints.